| Warranty Registration Product Warranty Shutter Blind & Shade Winjam Product Care Terms of Use Privacy Policy |
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| WINJAM® WARRANTY |
| Winjam, jamb and casement, have a Lifetime Limited warranty for as long as the original purchaser owns the jamb and casement(s) (or as otherwise stated*), PROVIDED THAT such products were (i) properly installed; and (ii) such products were made or assembled exclusively from original materials and components.
Any resale or other transfer of the product and/or materials voids this warranty. |
| This warranty does not cover any condition of damage to the product or window from unauthorized repairs, motorized devices, accidents, alterations, misuse, abuse, act of God, normal wear and tear, exposure to elements, excessive humidity, fading, discoloration over time or failure to follow the Norman approved instructions with respect to measurement, installation, cleaning or maintenance.
Improper, inappropriate, or unauthorized replacement parts, repairs or maintenance voids this warranty. |
| This warranty excludes all liability for removal of the product and reinstallation in the same or another window, or damage to the window frame, glass or any other portion of the window.
Due to manufacturing, natural variations in color, grain and texture in the products, Norman or its licensed fabricators/distributors are not able to guarantee exact matches on subsequent orders.
Returns cannot be authorized due to these normal variations. |
| To obtain warranty service, please contact the dealer with whom you purchased the product from.
Repair or remake of defective products is the sole remedy under this warranty and in no event shall Norman or its licensed fabricators/distributors be liable for costs to remove and/or reinstall the product.
Repairs will be made with only like or similar parts.
This warranty does not include shipping charges, costs of labor for measuring, installation, or trip charges.
Warranty claims must be accompanied by proof of purchase, as well as details regarding the nature of the problem, location of the product, etc. |
| This warranty is EXCLUSIVE AND IN LIEU OF ALL OTHER OBLIGATIONS, LIABILITIES OR WARRANTIES.
All other warranties, both expressed and implied, are explicitly disclaimed.
In no event shall Norman International, Inc. or licensed Norman fabricators/distributors be liable or responsible for INCIDENTAL OR CONCENQUENTIAL DAMAGES, or for any other direct or indirect damage, loss, cost, expense or fee.
Some states do not allow the exclusion or limitation of implied warranties, or incidental or consequential damages, so the above limitation may not apply to your state.
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. |
| * Winjam, jamb and casment, comes with a Three year limited warranty on color fastness of paints, stains and stained-look products. |